What Guides Our Use of Information

Brain Reframe Psychology complies with the Privacy Act 1988, the Australian Privacy Principles, the APS Code of Ethics, and AHPRA requirements.

 

What Information We Collect

• Contact information

• Background and health-related information relevant to assessments

• Test results, interview notes, and reports

 

How Information Is Used

Information is used solely for providing psychological assessment services. We do not use your data for marketing or analytics without explicit consent.

 

Storage & Security

Your information is stored securely in encrypted digital system Cliniko. Personal information is stored for seven years from the completion of the assessment. For children, information is stored for seven years from when they turn 18 years old. Only authorised personnel can access your information.

 

Limits to Confidentiality

Information may be disclosed when:

• Required by law

• There is a serious and imminent risk of harm to yourself or others

• You provide written consent

 

Access to Your Information

You may request access to your record in writing. A psychologist must review the request first and may schedule a session to discuss the request further at the expense of the requester.